Ritzo Casino Cookie Policy

At Ritzo Casino, we believe in full transparency about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them on ritzo.com, and what choices you have regarding their use. By continuing to browse and use our platform, you acknowledge that you have read and understood this policy. If you have any questions, our support team at support@ritzo.com is always available to help.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. We use cookies to help our site function correctly, remember your preferences, and gather analytical data that allows us to improve the overall Ritzo Casino experience. Cookies do not contain personally identifiable information on their own, but when combined with other data we collect, they may be used to identify you as a user of our platform.

In addition to cookies, we may also use similar tracking technologies such as web beacons, pixel tags, and local storage objects. These tools serve similar purposes and are covered by this policy.

Types of Cookies We Use

At Ritzo Casino, we deploy several categories of cookies, each serving a specific and important function. Below is an overview of the types you may encounter when you visit ritzo.com:

Strictly Necessary Cookies

These cookies are essential for our website to operate correctly. Without them, core features such as Ritzo Casino login, account access, and secure session management would not be possible. We do not require your consent to place strictly necessary cookies, as they are integral to the delivery of our services.

• Session management and ritzo sign in functionality
• Security and fraud prevention mechanisms
• Load balancing and server communication
• Language and localization settings you select

Performance and Analytics Cookies

Here at Ritzo Casino, we use performance cookies to understand how visitors interact with our platform. These cookies collect aggregated, anonymised data about pages visited, time spent on site, and navigation paths. This information helps us optimise the ritzo mobile casino experience and improve our ritzo casino games offering.

• Page visit frequency and duration tracking
• Error and crash reporting for technical improvements
• Device and browser compatibility monitoring
• Traffic source and referral analysis

Functional Cookies

Our Ritzo Casino platform uses functional cookies to remember choices you make and provide enhanced, personalised features. These cookies may remember your preferred language from our supported options — English, Deutsch, Français, Suomi, Norsk, Italiano, Español, Polski, and others — as well as your currency selection from AUD, EUR, CAD, DKK, NOK, PLN, CHF, and NZD.

• Language and regional preferences
• Currency display settings
• Game filter and lobby preferences
• Chat window settings for our 24/7 live chat support

Targeting and Advertising Cookies

We at Ritzo Casino and our trusted third-party partners may use targeting cookies to deliver relevant promotions and advertising content to you. These cookies track your browsing behaviour across websites in order to show you content that matches your interests — for example, information about our ritzo casino bonus offers, ritzo free spins, or ritzo casino promotions such as our Welcome Package of €3,000 + 300 Free Spins. You may opt out of these cookies at any time via your cookie preference settings.

• Interest-based advertising and retargeting
• Tracking of campaign effectiveness for ritzo bonus codes and ritzo promo code campaigns
• Social media integration and sharing features
• Affiliate and referral tracking

Third-Party Cookies

Our Ritzo Casino platform integrates services from trusted third parties including analytics providers, payment processors, and game studios from our pool of 135+ providers. These partners may set their own cookies on your device when you interact with their content or services on our site. We do not control the cookies placed by third parties and encourage you to review their individual privacy and cookie policies. Key third-party categories include:

• Game providers such as NetEnt, Play'n GO, Pragmatic Play, Microgaming, Yggdrasil, and others
• Live casino studios including Evolution and Pragmatic Play Live
• Payment service providers supporting methods such as Mastercard, Interac, Bitcoin, and Paysafecard
• Analytics and performance monitoring tools

How Long Do Cookies Last?

Cookies we place on your device may be either session cookies or persistent cookies. Session cookies are temporary and are deleted when you close your browser — for example, after your Ritzo Casino login session ends. Persistent cookies remain on your device for a defined period or until you manually delete them. The duration of each cookie depends on its specific purpose and is set according to industry standards.

Managing and Controlling Cookies

At Ritzo Casino, we respect your right to control how cookies are used on your device. When you first visit ritzo.com, you will be presented with a cookie consent banner that allows you to accept, reject, or customise your cookie preferences by category. You can update your preferences at any time through our cookie settings panel.

In addition, most web browsers allow you to manage cookies directly through browser settings. You may be able to:

• View all cookies currently stored on your device
• Delete individual or all stored cookies
• Block cookies from specific websites or all websites
• Set your browser to notify you when a cookie is being placed

Please note that restricting or disabling certain cookies — particularly strictly necessary ones — may affect your ability to use key features of our ritzo online casino, including the ritzo casino login, ritzo deposit functionality, and access to ritzo casino games. We recommend keeping essential cookies enabled to ensure the best possible experience.

Cookies and Your Privacy

Our use of cookies is closely linked to our broader approach to data privacy. Ritzo Casino is operated by GBL Solutions N.V., registered in Curaçao (registration number 155090), and regulated by the Curaçao Gaming Control Board under licence OGL/2024/589/0556. We process all data in accordance with applicable data protection laws and our Privacy Policy, which you can access on our website.

We do not sell your personal data to third parties. Any information gathered through cookies is used solely to improve our services, deliver relevant content, ensure platform security, and maintain compliance with our regulatory obligations.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you via a notice on ritzo.com. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookie Policy or how we handle your data at Ritzo Casino, please do not hesitate to reach out. Our customer support team is available 24/7 via live chat on our website or by email at support@ritzo.com. We are committed to addressing your concerns promptly and transparently.